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This website is operated by Austin’s Pizza LLC (“Austin’s Pizza LLC,” “we” or “us”). Austin’s Pizza LLC values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about users (“Users”) of our websites (each a “Site” and collectively the “Sites”), our mobile applications (each an “App” and collectively the “Apps”), and the services available through our Sites and Apps (each a “Service” and collectively the “Services”). This Policy will apply to each Austin’s Pizza LLC Site or App that displays it.

By using any of our Sites, Apps or Services, you agree that your personal information will be handled as described in this Policy. Your use of our Sites, Apps, and Services, and any dispute over privacy, is subject to this Policy, our Cookies Policy, our website Terms and Conditions and the terms and conditions for each Site, App or Service.

Austin’s Pizza LLC reserves the right to modify this Policy at any time, so please review it frequently. Your continued use of the Site, App, and Services constitutes your acceptance to this Policy and any updates. Policy changes will apply only to information collected after the date of the change. When the Policy is changed, modified, or amended, the revised Policy will be posted on the Site and App and Austin’s Pizza LLC will email registered users a notice. Continued use of the Site, App, or Services following any changes or modifications shall be deemed as your acceptance of any changes in the terms of the Policy.

Do we collect personal information?

You can visit our Site without telling us who you are or revealing any personally identifiable information about yourself; however, Austin’s Pizza LLC requests personally identifiable information from you before you participate in certain portions of the Site or App, for example if you register to become a member of the eClub or loyalty program. Examples of personally identifiable information collected if you register include e-mail addresses, country of residence and whether you are over 18 years of age.

What data do we collect automatically and why?

When you visit our sites and you have not otherwise identified yourself (for example, by ordering online or joining our eClub), our web server automatically recognizes your domain name, but not your e-mail address. We collect the domain name and monitor general site use and traffic patterns to improve our web site and the products and services we offer but in doing so, we do not connect this information with your personal information such as your name or email address. Austin’s Pizza LLC uses web server logs to collect data for metric purposes. Examples of the types of data collected on the logs are IP addresses, referral pages, date and time of Site access, and Site visited. We may use collected data to customize the content or layout of our pages for each individual visitor.

We do not engage in the collection of personally identifiable information over time and across third-party websites, and we do not permit third parties to gather information passively on our Sites for behavioral advertising purposes.

Do we use cookies or tracers?

Cookies are small data files placed on your hard drive by a website server when you visit our Site. Our Site uses cookies for tracking purposes (for example, to personalize your experience of the Site) and to make the Site easier to use. Cookies are currently the only way to effectively identify a unique anonymous visitor and understand how the visitor navigates our web site. An anonymous visitor to our site remains anonymous in all cases. We do not attempt to identify visitors if they do not voluntarily submit personal information to us. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Cookies offer enhanced functionality to the user, but whether you allow a cookie to be placed on your computer is up to you.

You can control many tracking tools, including cookies. In particular, you may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site. Additionally, some browsers have a ‘do not track’ feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet consistent or uniform, so we are currently not set up to respond to those signals.

How do we use information we collect?

Austin’s Pizza LLC uses general, non-personal information to improve the design and content of the Site, to diagnose and fix issues with the Site, and to analyze Site usages. Austin’s Pizza LLC shall own such general information and maintain copies of such as part of its records indefinitely.

Except as otherwise indicated, Austin’s Pizza LLC may use the personally identifiable information that is provided by you: (a) to provide you with information that you request from us; (b) to fulfill the purpose for which you provide it; (c) to respond to inquiries or questions about Austin’s Pizza LLC, including but not limited to our restaurants and services; (d) in any other way we may describe when you provide the information; (e) for internal marketing purposes; (f) to provide inquires with additional and updated information, and materials regarding Austin’s Pizza LLC’s restaurants and services; (g) to protect the rights of other users of this Site; (h) to cooperate with government officials or parties in litigation under process of law, or as otherwise required by law; (i) to protect the security or integrity of the Site; (j) to protect against a threat of safety or destruction of property; (k) to protect against legal liability; and/or (l) for any other purpose with your consent. In all cases, however, Austin’s Pizza LLC agents, employees, and contractors who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Policy. Austin’s Pizza LLC will not use the personally identifiable information, except as set forth herein, without your express authorized permission; provided, however, Austin’s Pizza LLC shall own all such personally identifiable information and maintain copies of such as part of its records for so long as such information is necessary or useful for the purpose provided.

What happens if I register?

Registration is not required for general browsing on the Site. However, if you so choose, you may join the eClub or loyalty program by registering to receive e-mail and newsletters. There is no fee for registration, and you may choose to unsubscribe at any time by clicking “unsubscribe” in the on any email message or returning to the registration page. Please also note that Austin’s Pizza LLC may collect registration data in order to monitor compliance with the terms of use governing the Site and to set up access permissions to certain Austin’s Pizza LLC Sites.

When would we disclose your information?

Austin’s Pizza LLC does not sell, trade, or disclose your personal information to third parties for their direct marketing purposes without your consent.

We will only disclose personal information about you that we collect or that you provide to us:

To contractors, service providers and other third parties we use to support our business (for example, processing credit and debit card transactions) and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Austin’s Pizza LLC assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Austin’s Pizza LLC about Site users is among the assets transferred directly or indirectly or by operation of law
To our affiliates
To others with your consent
To fulfill the purpose for which you provide it
For any other purpose disclosed by us when you provide the information

We may also disclose your personal information:

To comply with any court order, law or legal process, including to respond to any government or regulatory request
To enforce or apply our Terms of Use and other agreements
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Austin’s Pizza LLC, our customers, or others

We may disclose aggregated, non-personally-identifiable information about Site users without restriction.

What about children’s privacy?

The Site is not directed to children under the age of 13 years. Austin’s Pizza LLC asks children under 13 not to transmit any information to the Site. Austin’s Pizza LLC welcomes the parent or guardian of a child under the age of 13 to use the Site and provide any information, service, or product gained from the Site to its child. We ask that eClub or loyalty program members be 18 years or older. By using the Site, you represent and warrant that you are at least 13 years old. If we become aware that a customer is under the age of 13 and has registered or otherwise provided personally identifiable information, we will cancel the corresponding registration and remove his or her personally identifiable information

What about external links?

For the convenience of our Site visitors, Austin’s Pizza LLC may provide links to third-party web sites that are external to Austin’s Pizza LLC. These web sites are not operated or controlled by Austin’s Pizza LLC, and Austin’s Pizza LLC is not responsible for the privacy practices or the content of such external web sites.

How do we keep current?

From time to time, Austin’s Pizza LLC may revise this Privacy Policy at its discretion. We note the date of the policy below, so you know when it was last updated. Austin’s Pizza LLC advises you to check back periodically to review the Privacy Policy because users of the Site will be prospectively bound by the then-current version of this Privacy Policy.

How can I Opt-Out?

If you do not wish to have your contact information used by Austin’s Pizza LLC to promote our products or services, you can opt out by contacting us at

If we have sent you a promotional email, you may send us a return email asking to be omitted from future promotional email distributions. This opt-out does not apply to transactional emails regarding your orders or updates to our policies.

Is my information secure?

Austin’s Pizza LLC has implemented security measures to help protect against the risk of loss, misuse, and alteration of sensitive information that you provide. Nevertheless, such security measures may not prevent all loss, misuse, or alteration of information on the Site, and Austin’s Pizza LLC is not responsible for any damages or liabilities relating to any such security failures. By using the Site, you understand that there is a risk that data and communications, including email and other electronic communications, may be accessed by unauthorized third parties. The foregoing does not affect any liability that cannot be excluded or limited under applicable law.

What about credit and debit card information?

The security of your credit and debit card and personal information is a top priority at Austin’s Pizza LLC. We strive to make your online shopping experience an enjoyable one by providing you with a secure transaction. When you place an order with us online, your order information is protected using Secure Sockets Layer (SSL) technology, which encrypts information before it is transmitted over the Internet.

Austin’s Pizza LLC does not store your credit or debit card information when you make an online purchase. Austin’s Pizza LLC partners with a third-party processor to process credit and debit card transactions. For your security, Austin’s Pizza LLC uses PCI-compliant credit and debit card processing providers. Our credit and debit card processing service providers protect your sensitive transaction information using a variety of security measures, including SSL encryption technology and other technical and physical security measures.

How do I access and correct my information?

Austin’s Pizza LLC customers and email subscribers may review or modify their contact information on file at the Site by contacting us at We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your California privacy rights

Under California law, a California resident with whom Austin’s Pizza LLC has an established relationship has the right to request certain information with respect any personal information Austin’s Pizza LLC may have shared with third parties within the immediately preceding calendar year for their direct marketing purposes, and the identities of those third parties, subject to certain exceptions. In response to a written request, Austin’s Pizza LLC is allowed to provide a cost-free means to opt out of such sharing.

Since Austin’s Pizza LLC does not provide your personal information to third parties for their direct marketing purposes, it is not necessary for us to establish this procedure; however, if you do not want Austin’s Pizza LLC to use your personal information to promote our products or services, please follow the cost-free opt-out procedures in this Policy.

How do I contact Austin’s Pizza LLC?

If you have questions about the privacy aspects of our Sites, Apps or Services or would like to make a complaint, please contact us at:

Austin’s Pizza LLC, Inc.

401 Congress Avenue Ste. 1540

Austin, Tx 78701

Phone: (512)-649-5592

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